You can do more when you remember that you’re disabled.

People with disabilities are often taught the anti-skill of pretending to ourselves and others that we have no disability-related limitations.

Most people (disabled or otherwise) have the related anti-skill of assuming that everyone present has pretty much the same physical and cognitive abilities. (Or, in other words, that no one present has a disability that significantly affects physical or cognitive functioning.) This often leads to the assumption that people who aren’t doing a task either haven’t been told what to do, or aren’t sufficiently motivated to do it.

These two anti-skills can make it very, very hard to solve problems when something goes wrong for disability-related reasons.

This kind of conversation tends to happen a lot:

  • Someone: You need to do the thing.
  • Disabled person: I’m having trouble with the thing.
  • Someone: “Can’t you just do the thing this way that sounds reasonable but is actually impossible for you?”
  • Disabled person: “You’re telling me it’s possible in tones of absolute conviction and are making me forget that I won’t be able to do it that way. Ok, I’ll do the thing from now on.”
  • The disabled person, predictably, fails to do the impossible thing.
  • Someone with an entirely reasonable need for the thing to get done: Why didn’t you do the thing?!
  • Disabled person: I don’t know. I’m sorry, I’ll try harder, I’ll do it from now on.
  • This, predictably, doesn’t work either. 
  • The task doesn’t get done, because it’s impossible to do things that way.
  • In these situations, disability is neither acknowledged nor accommodated, and things end badly for everyone.

Or, to give a less abstract example:

  • Aubrey has severe ADHD. She’s been fired from several jobs for failing to keep track of things and missing key deadlines, and she’s on thin ice at her current position. Blair, Aubrey’s boss, is running out of patience for the problems caused by Aubrey’s overdue work.
  • Blair: Aubrey, you’ve missed several deadlines, and it’s causing serious problems for the team. What’s going on?
  • Aubrey: I’m having trouble keeping track of everything.
  • Blair: Most of us here use to-do lists on our cubicle whiteboards. I’ve noticed you don’t have a to-do list on your whiteboard. Can you do that from now on?
  • Aubrey (who has never, ever used a to-do list successfully): Ok, I’ll start using a marker board and meet my deadlines from now on.
  • Blair believes that everyone can use to-do lists, and has never thought of the possibility that anyone might not be able to.
  • Blair is making a suggestion that from his perspective is completely reasonable and possible. 
  • Aubrey responds to Blair’s certainty, and forgets that her limitations will prevent that from working for her. 
  • She believes, in the moment, that if she tries hard and takes enough responsibility, she’ll be able to use the to-do list and meet her deadlines this time. 
  • Even though that’s never worked before, and there’s no real reason to believe that it will work any better this time.
  • Trying hard doesn’t make disability go away, and it doesn’t make impossible things possible.
  • Aubrey, predictably, fails to use the marker board, because that strategy doesn’t work for her. And she, predictably, gets fired, because the tasks need to get done and she’s not doing them.
  • From Blair’s perspective, Audrey was given a lot of patience, guidance, and multiple chances.
  • Blair has a legitimate need for the work to get done.
  • This is probably going to keep happening, so long as Audrey tries to rely on willpower to solve problems rather than honest assessment of her capabilities.

When others expect us to do impossible things, it can be hard to remember that they are impossible. Particularly if we’re told that they’re easy or that everyone can do them. Especially if we are surrounded by people who are successfully doing the thing.

All of this can be very disorienting, especially if someone whose opinion we care about is angry or disappointed. It can be surprisingly difficult to keep in mind that disability is real.

It’s also crucially important. Agreeing to do something impossible that “everyone” can do doesn’t magically give us the ability to do it. It just sets us up for failure.

We are all much better off if we face reality and spend time doing things that are possible. Everyone else does. It’s well-known that expecting people to do impossible things is counterproductive and demoralizing. Only exceptionally unreasonable employers expect people to lift 300lbs, sprout wings and fly, turn lead into gold, or decrypt 128-bit encryption keys in their heads.

It’s just as unreasonable to expect disabled people to do things that our impairments make impossible. One limitation we share with everyone is that pretending that something is possible won’t make it possible. We are much better off acknowledging reality, working with our brains and bodies rather than against them.

This is hard. Remembering the truth often requires us to fight through shame and disorientation, or to violate serious taboos. No one succeeds at this 100% at the time, but it does get easier with practice. It’s also really, really worth it.

Whenever you are able to stop trying to do an impossible thing through sheer force of will, it makes it more possible to do things. You don’t have to overcome disability to do things that matter. You just have to find things to do that are actually possible, with the abilities you actually have. The things that you really can do are worth doing.

Honesty

When you’re teaching vulnerable kids social skills, it’s important to tell the truth.

They need skills for living in the world as it is, not as you would like it to be.

For instance: If you teach them to walk away from bullies, you have to tell them that sometimes bullies will follow them.

If you teach them to tell an adult, you have to teach them that sometimes the adult won’t care, or will take the bully’s side, or will tell them to stop tattling.

If you teach them to say “That hurts my feelings!”, you have to teach them that some bullies will laugh at them.

If you don’t teach kids that, when those things happen, they will think it is their fault. Or they will think that you don’t care. Either way, they’re not likely to be able to come to you for further support.

It’s much better to admit that your answers are imperfect. It’s much better to admit when you don’t know how to help. It’s much better if you can listen.

Sometimes the best thing you can say is “I’m sorry that people are being so mean to you. Do you want to talk about it?" 

Nonviolent Communication can hurt people

People who struggle interpersonally, who seem unhappy, or who get into a lot of conflicts are often advised to adopt the approach of Nonviolent Communication. 

This is often not a good idea. Nonviolent Communication is an approach based on refraining from seeming to judge others, and instead expressing everything in terms of your own feelings. For instance, instead of “Don’t be such an inconsiderate jerk about leaving your clothes around”, you’d say “When you leave your clothing around, I feel disrespected.”. That approach is useful in situations in which people basically want to treat each other well but have trouble doing so because they don’t understand one another’s needs and feelings. In every other type of situation, the ideology and methodology of Nonviolent Communication can make things much worse.

Nonviolent Communication can be particularly harmful to marginalized people or abuse survivors. It can also teach powerful people to abuse their power more than they had previously, and to feel good about doing so. Non-Violent Communication has strategies that can be helpful in some situations, but it also teaches a lot of anti-skills that can undermine the ability to survive and fight injustice and abuse.

For marginalized or abused people, being judgmental is a necessary survival skill. Sometimes it’s not enough to say “when you call me slurs, I feel humiliated” – particularly if the other person doesn’t care about hurting you or actually wants to hurt you. Sometimes you have to say “The word you called me is a slur. It’s not ok to call me slurs. Stop.” Or “If you call me that again, I’m leaving.” Sometimes you have to say to yourself “I’m ok, they’re mean.” All of those things are judgments, and it’s important to be judgmental in those ways.

You can’t protect yourself from people who mean you harm without judging them. Nonviolent Communication works when people are hurting each other by accident; it only works when everyone means well. It doesn’t have responses that work when people are hurting others on purpose or without caring about damage they do. Which, if you’re marginalized or abused, happens several times a day. NVC does not have a framework for acknowledging this or responding to it.

In order to protect yourself from people who mean you harm, you have to see yourself as having the right to judge that someone is hurting you. You also have to be able to unilaterally set boundaries, even when your boundaries are upsetting to other people. Nonviolent Communication culture can teach you that whenever others are upset with you, you’re doing something wrong and should change what you do in order to meet the needs of others better. That’s a major anti-skill. People need to be able to decide things for themselves even when others are upset.

Further, NVC places a dangerous degree of emphasis on using a very specific kind of language and tone. NVC culture often judges people less on the content of what they’re saying than how they are saying it. Abusers and cluelessly powerful people are usually much better at using NVC language than people who are actively being hurt. When you’re just messing with someone’s head or protecting your own right to mess with their head, it’s easy to phrase things correctly. When someone is abusing you and you’re trying to explain what’s wrong, and you’re actively terrified, it’s much, much harder to phrase things in I-statements that take an acceptable tone.

Further, there is *always* a way to take issue with the way someone phrased something. It’s really easy to make something that’s really about shutting someone up look like a concern about the way they’re using language, or advice on how to communicate better. Every group I’ve seen that valued this type of language highly ended up nitpicking the language of the least popular person in the group as a way of shutting them up.

Short version: Be careful with Nonviolent Communication. I-statements have their uses in some contexts, but NVC is not the complete solution to conflict or communication that it presents itself as. NVC can be particularly dangerous for people with communication disabilities, and for people who have trouble setting boundaries.